Connecting Etkin to Claude, step by step
Connect your Etkin account to Claude in five minutes, then ask “what was the attendance rate for this month’s events?”. Setup works on every Claude plan, including Free, and costs nothing extra on the Etkin side. This guide walks through every step.
Before you start
You need three things:
- A Claude account. Custom connectors are available on Free, Pro, Max, Team and Enterprise. Free plans can add at most one custom connector.
- An Etkin admin or staff account for an organisation. Claude only sees the organisation of the account you sign in with. If you connect with an account that has no organisation, the event list comes back with a “no organisation on your profile” notice rather than empty.
- A web browser or the Claude desktop app. That is where you add the connector.
The two values you will paste during setup:
- Server URL:
https://app.etkin.app/api/mcp - OAuth Client ID:
88632256-3041-4f56-9b24-d208e355c0c5
Your password is never given to Claude. You sign in on Etkin’s own page, and Claude only receives an access key that you approve.
Setup: five steps
1. Open the Connectors page
On claude.ai, go to Customize → Connectors, click + and choose Add custom connector.
2. Enter a name and the URL
Type Etkin in Name and https://app.etkin.app/api/mcp in Remote MCP server URL. Make sure the URL ends in /api/mcp.
3. Enter the client ID under Advanced settings
Open Advanced settings. Paste 88632256-3041-4f56-9b24-d208e355c0c5 into OAuth Client ID, leave OAuth Client Secret empty, and click Add.
No secret is needed because Etkin uses the method recommended for clients that run in a browser (PKCE): every connection is protected by its own one-time proof.
4. Sign in to Etkin and allow access
Claude sends you to app.etkin.app. Sign in. The consent screen says “Claude (MCP) wants to connect to your account” and lists the requested permissions. Before clicking Allow, check two things:
- Does the address bar show app.etkin.app?
- Does the “If you approve, you will be redirected here” line show a
https://claude.ai/…address?
If both are right, click Allow. No connection is made without your approval; there is no silent or automatic consent.
5. Check the connection and turn it on in a chat
Back in Claude, Etkin appears in your connectors list with its tools.
Start a new chat, open Connectors from the + button at the bottom left and switch Etkin on.
Your first question
Ask in plain language. A few starters:
- “List my events for this month.”
- “Give me the full report for the Spring Conference.”
- “How many reminder emails went out last month, and how many were delivered?”
What Claude can and cannot see (no attendee lists, no other organisation’s data, publishing and reminders need approval) is covered in detail in our AI assistant post.
Disconnecting
You can disconnect from either side, and both take effect immediately:
- From the Etkin panel: open Settings, find the Connect to your AI assistant card and click Disconnect next to “Claude (MCP)” under Connected apps. Claude loses access at that moment.
- From Claude: remove Etkin on the Customize → Connectors page.
Common issues
- A “no organisation on your profile” notice. You signed in with an account that is not linked to an organisation. Disconnect, sign out of Etkin in your browser and reconnect with your organisation’s account.
- An “invalid redirect_uri” or client error after signing in. The Client ID is missing or was copied incorrectly. Delete the connector and redo step 3, with no spaces before or after the ID.
- Claude cannot reach the server. Check the URL: it must start with
https://and end with/api/mcp. - A publish or reminder request is sent to the panel. These two actions need explicit approval and are safely refused in clients that cannot open an approval dialog. It is not a fault; you can do them from the panel.
- You cannot add a second connector on Free. Free plans allow at most one custom connector.
Frequently asked questions
Does the connection cost anything?
There is no extra charge on the Etkin side. Only the tool that drafts events with AI is limited to Etkin’s paid plans. On the Claude side, custom connectors are available on every plan including Free, which allows one.
Can Claude see my attendees’ names and email addresses?
No. Attendee names, email addresses and phone numbers never leave through this connection; Claude sees numeric summaries. Details are in our AI assistant post.
Who can set up the connection?
An admin or staff member of an organisation in Etkin. Claude cannot see more than the signed-in account is allowed to; the connection creates no new permissions.
Can I connect from Claude Code (the terminal) as well?
Yes: run claude mcp add --transport http --callback-port 8080 --client-id 88632256-3041-4f56-9b24-d208e355c0c5 etkin https://app.etkin.app/api/mcp, then sign in to Etkin and allow access in the browser window that opens.
How do I disconnect?
In the Etkin panel, open Settings, find the “Connect to your AI assistant” card and click Disconnect under Connected apps; access ends immediately. You can also remove it on the Customize → Connectors page in Claude.